Community Service Officer I

Salary

$40,955.20 Annually

Location

Orlando, FL

Job Type

Full Time

Job Number

24-179

Department

Police Department

Division

Police Administrative Services

Opening Date

03/06/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

MULTIPLE POSITIONS AVAILABLE<<

New Testing Process

THIS IS A HIGHLY SELECTIVE MULTI-STEP PROCESS.

• READ THIS JOB ANNOUNCEMENT CAREFULLY.

• ONCE PRE- QUALIFIED YOU MUST COMPLETE ALL TESTING

• ALL DIRECTIONS AND REQUIREMENTS WILL BE EMAILED

  Who We Are

  Orlando, The City Beautiful

  For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.

  This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.

  Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.

Come be part of our community with the City of Orlando.

NATURE OF WORK:

Performs paraprofessional work involving the performance of non-emergency law enforcement duties, including responding to non-violent criminal incidents, accidents, and police service calls, and preparation of related reports. Work is performed under general supervision and performance is reviewed through reports submitted, meetings, and results obtained. Involves the ability to lift up to 50 pounds. Involves frequent standing, walking, bending, sitting, and exposure to traffic noise and weather conditions.

REQUIRED TO WORK ROTATING SHIFTS. NEW HIRES AGREE IN WRITING TO MAKE A TWO-YEAR COMMITMENT TO THE DEPARTMENT.

Minimum Requirements

High School Diploma or GED which meets State standards, plus (6) six months of related experience required; or an equivalent combination of education, training, and experience. College is preferred.

The following requirements are a MUST:

• be at least 19 years of age to attend the academy.

• be a citizen of the United States by application date.

• successfully complete 19-week academy training and 15-week field training. Training academy is full-time days, fully paid. Selected candidates serve a 12-month probationary period.

• pass assessment tests, medical and psychological examinations and a thorough background check which involves two polygraph examinations.

• be of good moral character: no felony convictions (ever) or misdemeanor convictions (within five years of the date of application) involving moral character, perjury, or false statements.

• be able to meet very restrictive drug standard. Must have possessed a valid driver's license for at least one year prior to the date of application and continuing to the date of employment.

  The hiring process for this position includes an English Language Written Exam and a Writing Sample. These assessments will be conducted virtually. It is the responsibility of each applicant to check their email for correspondence regarding these assessments.

VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED WITH ONLINE APPLICATION. MUST OBTAIN FLORIDA DRIVER LICENSE WITHIN 30 DAYS OF HIRE.

BY THE EMPLOYMENT DATE, THE APPLICANT MUST RESIDE WITHIN A THIRTY-FIVE (35) MILE RADIUS OF THE INTERSECTION OF CENTRAL BOULEVARD AND ORANGE AVENUE.

IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

Supplemental Information

City of Orlando Benefits (https://www.orlando.gov/Our-Government/Apply-for-a-City-Job/Benefits#section-1)

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;

• Four (4) years of direct experience for a bachelor's degree;

• Six (6) years of direct experience for a master's degree; or

• Nine (9) years of direct experience for a doctoral degree

  01

  Are you at least 19 years old?

• Yes

• No

  02

  Are you a United States citizen?

• Yes

• No

  03

  Have you ever been known by any other name(s)?

• Yes

• No

  04

  If yes, please list name(s) or type "N/A":

  05

  Do you have a high school diploma or an equivalent diploma or certificate recognized by the Criminal Justice Standards and Training Commission (e.g., GED)?

• Yes

• No

  06

  What is the highest level of education you have attained?

• Less than high school

• High school graduate or equivalent (GED)

• Technical school completed

• Some college (less than 60 semester credits)

• Associate degree or equivalent (60 or more semester credits)

• Bachelor degree (120 or more semester credits)

• Master degree

• Doctorate degree

  07

  A valid driver license from any state is required for this position. If you possess a Florida DL, enter the DL number (no dashes or spaces) and expiration date in the space provided. Please follow the format shown: Example: X123123121230 Exp 01/01/2022 If you possess a valid driver license from another state or country, enter OTHER STATE. If you do not possess a valid driver license at this time, enter NONE.

  08

  Have you possessed a valid driver license for at least one (1) year prior to today?

• Yes

• No

  09

  List any other driver's licenses you have possessed in the past (provide the number and State).

  10

  Have you taken the writing skills examination for Community Service Officer while applying for a position with the Orlando Police Department?

• No

• Yes, once within the last three (3) months.

• Yes, once over three (3) months ago.

• Yes, more than once.

  11

  Have you previously applied for employment to the Orlando Police Department?

• Yes

• No

  12

  If "YES", please provide position title, dates, and selection status, or type "N/A":

  13

  Have you ever applied or been employed with a law enforcement agency?

• Yes

• No

  14

  If "YES", include the agency/agencies to which you applied and the date(s) you applied, or type "N/A". If you do not have the specific date(s), please provide the approximate months/years.

  15

  While employed with a law enforcement agency, have you been discharged (fired) or resigned to avoid discharge in the last three years due to inability to meet performance standards?

• I have not been employed as a sworn law enforcement officer, corrections officer, or security officer within the last three years

• Yes

• No

  16

  If you are currently or have been employed as a sworn law enforcement officer, corrections officer, or security officer, are there any charges pending against you before ANY state law enforcement licensing agency?

• I am not currently nor have I ever been employed as a sworn law enforcement officer, corrections officer, or security officer.

• Yes

• No

  17

  If "YES", please list the charges and provide detailed explanation, or type "N/A":

  18

  While employed as a sworn law enforcement officer, corrections officer, or security officer have you ever appropriated money, property, or evidence for personal use or purpose?

• I have not been employed as a sworn law enforcement officer.

• Yes

• No

  19

  If you answered "YES", please explain, providing details and/or reasons, or type "N/A":

  20

  Have you received a dishonorable discharge from any of the Armed Forces of the United States?

• I have not served in any of the Armed Forces of the United States.

• Yes

• No

  21

  If "YES", explain in detail, or type "N/A":

  22

  Have you ever been a defendant in a military court martial (excluding proceedings leading to non-judicial punishment)?

• Yes

• No

  23

  If "YES", explain in detail, or type "N/A":

  24

  Have you ever held a military security clearance?

• Yes

• No

  25

  If "YES", what was the clearance level, or type "N/A":

  26

  Have you ever had ANY form of discipline at any place of employment? This includes verbal and written warnings, counseling sessions, suspensions, or demotions.

• Yes

• No

  27

  If you answered "YES", please explain fully providing job titles, dates, and circumstances, or type "N/A":

  28

  When was the last time you were intoxicated to the point that you felt you should not drive a motor vehicle?

  29

  When was the last time you missed work/school due to intoxication?

  30

  Did you ever drink alcohol while at work, violating a work policy?

• Yes

• No

  31

  Have you ever been terminated involuntarily (fired) from employment, or been asked to resign? (Do not include layoffs specifically due to an employer's downsizing or reduction in work force.)

• Yes

• No

  32

  If "YES", please explain fully providing job titles, dates and circumstances, or type "N/A":

  33

  You should have entered all previous work experience since high school in the Work Experience section of this application and accounted for any periods of unemployment. Have you listed all prior positions since high school and explained any gaps on this application?

• Yes

• No

  34

  If you answered "NO", explain in detail, or type "N/A":

  35

  How much related experience do you possess? Related experience includes but is not limited to law enforcement, traffic direction, security officer, loss prevention and customer service, etc. Must include details in your application.

• None

• Some but less than six months

• Between six months and one year

• Between one and two years

• More than two years

  36

  Has any legal judgment (e.g., divorce, child support, alimony, etc.) ever been issued against you?

• Yes

• No

  37

  If "YES", explain in detail, or type "N/A":

  38

  Have you ever declared bankruptcy?

• Yes

• No

  39

  If you answered "YES", please explain in detail listing date(s), name of court and amount declared, or type "N/A":

  40

  Have you ever been refused a surety bond (e.g., contractor, security guard or entrepreneurship) or been refused for employment that required bonding?

• Yes

• No

  41

  If you answered "YES", explain in detail, or type "N/A":

  42

  Have you ever lied under oath during criminal or civil court proceedings?

• Yes

• No

  43

  Have you ever been convicted of any offense which can be considered domestic violence? This includes stalking, the use or attempted use of force or any weapon, involving a current or former spouse, parent or guardian (includes current or former spouses and parents or guardians who share a child in common or are cohabiting or have cohabited with another, as a spouse, parent or guardian).

• Yes

• No

  44

  Have you ever been convicted of a felony crime?

• Yes

• No

  45

  Have you committed a felony crime within the last five (5) years?

• Yes

• No

  46

  Are there any misdemeanor or felony charges pending against you?

• Yes

• No

  47

  Have you been found guilty, pled guilty or pled no contest to a misdemeanor in the last five years?

• Yes

• No

  48

  If you answered "YES", please explain in detail, or type "N/A":

  49

  Have you ever been arrested, incarcerated or charged with any crime? (Answer "Yes" even if you received a suspended sentence or had adjudication withheld.)

• Yes

• No

  50

  If you answered "YES", provide a general description of the incident, date(s) and disposition of the case, or type "N/A":

  51

  Have you ever been arrested, incarcerated, indicted, issued a Notice to Appear, or otherwise been charged with a crime including juvenile arrests and sealed/expunged arrests?

• Yes

• No

  52

  If you answered "YES", explain in detail, or type "N/A":

  53

  Have you ever been found guilty or pled no contest to a crime including arrestable traffic offenses (e.g., driving while intoxicated, reckless driving, driving with a suspended driver's license, etc.). Answer yes to this if a plea of guilty or "no contest" was entered after July 1, 1981 even if adjudication was withheld or the sentence was suspended.

• Yes

• No

  54

  If "YES", explain in detail providing dates, convictions (including misdemeanors), or type "N/A":

  55

  Has your driver license been suspended within the last three years prior to today due to the accumulation of points?

• Yes

• No

  56

  Have you ever had a driver license and/or commercial driver license or certificate revoked or suspended by the issuing authority?

• Yes

• No

  57

  Have you been classified as a habitual traffic offender in the last ten (10) years?

• Yes

• No

  58

  Please provide the reason(s) and dates for all traffic convictions within the last ten years including those involving financial responsibility (insurance cancellation, etc.) and failure to pay traffic fines. Do not list parking tickets unless charges are for failure to pay parking tickets. If none, write "N/A":

  59

  Please list all automobile accidents you have been involved in whether at fault or not. Please list dates, locations (City/county/state), injury types and whether you were found at fault. If none, write "N/A":

  60

  Have you ever SOLD any type of controlled substance (examples include but not limited to: marijuana, cocaine, ecstasy, heroin, LSD, prescription medications) to others for profit? NOTE: This question pertains to outside the realm of law enforcement.

• Yes

• No

  61

  Have you USED or POSSESSED any type of illegal or controlled substance (examples include but not limited to: cocaine, ecstasy, heroin, LSD, prescription medications) within the last three (3) years? NOTE: This question pertains to outside the realm of law enforcement. Do NOT answer "Yes" to this question if you dealt with controlled substances in the line of duty as a law enforcement officer.

• Yes

• No

  62

  Have you used or possessed marijuana within the last one (1) years? NOTE: This question pertains to outside the realm of law enforcement. Do not answer "YES" to this question if you dealt with marijuana in the line of duty as a law enforcement officer.

• Yes

• No

  63

  If you answered "YES" to questions regarding illegal drugs or other controlled substances above (either having sold, used, or possessed (#60, #61, or #62)), explain in detail including dates, amounts and circumstances, or type "N/A":

  64

  Have you ever used performance enhancing drugs, such as steroids, of any type?

• Yes

• No

  65

  If "YES", explain in detail to include dates, amounts, and circumstances, or type "N/A":

  66

  Have you ever used prescription drugs that were not prescribed to you personally?

• Yes

• No

  67

  If "YES", explain in detail to include dates, amounts, and circumstances, or type "N/A":

  68

  Employees who have direct contact with the public are prohibited from displaying or acquiring any new tattoo(s), scarification(s), brand(s) or other body ornamentation that would be visible above the collar bone, or below the wrist, except cosmetic tattoos (tattoo makeup on the eyes, lips, or eyebrows with a natural appearance). Removal of the tattoo is allowed but MUST be completed prior to being hired. The display of any tattoo, scarification, brand, or other body ornamentation considered offensive, regardless of its location, while on duty or in any Department facility is not permitted and shall be covered at all times. Do you have a tattoo that would violate this policy if hired?

• Yes

• No

  69

  If "YES", please disclose the location of said tattoos, or type "N/A":

  70

  Have you given any false information or intentionally omitted information, either oral or written, during your attempt to secure a position with the City of Orlando, or any law enforcement agency?

• Yes

• No

  71

  If you answered "YES", please describe in detail, or type "N/A":

  72

  I understand that some required assessments will be conducted virtually. I will ensure to regularly check my email and spam folders for any communications regarding these assessments.

• Yes I Understand

  Required Question

Agency

City of Orlando

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